Topics
- Opening a DIY Super account
- Authorised Users to a DIY Super account
- Nominated Account information
- Can I have more than one DIY Super account linked to my nominated account?
- Depositing funds to a DIY Super account
- Withdrawing funds from a DIY Super account
- Phone and Internet Banking
- Statement information
- Interest information
- Security
Opening a DIY Super account
- How do I open a DIY Super account?
- Who can open a DIY Super account?
- Do I have to change banks?
- Who are the trust's designated authorities?
- What's an Authorised User?
- What's an Authorised Signatory?
- How do I know when my DIY Super account is opened?
- Can I have more than one DIY Super account?
- Can foreign residents open a DIY Super account?
- Can I have more than one DIY Super account linked to my nominated account?
Authorised Users to a DIY Super account
- Who needs to be an Authorised User?
- How do I add/remove Authorised Users to/from my DIY Super account?
- What can I do as an Authorised User to a DIY Super account?
- Should an Authorised User have access to the Nominated Account?
Nominated Account information
- What is a Nominated Account?
- What accounts can I have as my Nominated Account?
- How do I link my DIY Super account to my Nominated Account?
- How do I change my Nominated Account?
- Can I have more than one Nominated Account?
- Can my Nominated Account be in a different name to my DIY Super account?
Depositing funds to a DIY Super account
- How do I deposit funds to my DIY Super account?
- How long does it take for my funds to clear?
- How do I set up a savings plan or make additional super contributions?
Withdrawing funds from a DIY Super account
- How do I withdraw funds from my DIY Super account?
- How long does it take for my funds to clear?
- Can I withdraw funds from my DIY Super account to an account that isn't the Nominated Account?
- Can I draw a cheque on or have a direct debit payment made from my DIY Super account?
Phone and Internet Banking
- How do I get access to phone or Internet banking?
- How do I use phone banking?
- How do I use Internet banking?
- How do I order a new phone and Internet banking access card?
Statement information
Interest information
- What is the minimum balance to earn interest?
- How is interest calculated?
- When is interest paid?
- How often does the interest rate change?
- How am I informed of interest rate changes?
Security
- How safe is phone and Internet banking?
- How do I change my security number for phone and Internet banking or my Internet banking password?
- I've forgotten my security number/Internet banking password - who do I call?
